Last Updated: November 2024
Introduction
Hari Om Group ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
Information We Collect
Personal Information
We may collect the following personal information:
- Name and contact information (phone number, email address)
- Identity verification documents (Aadhaar, PAN) for KYC purposes
- Financial information for transactions
- Referral code and network information
- Property booking and transaction history
Automatically Collected Information
We may automatically collect:
- Device information (model, operating system, unique device identifiers)
- Usage data (app interactions, features used, time spent)
- Location data (if permitted)
- Log files and analytics data
How We Use Your Information
We use the collected information for:
- Providing and maintaining our services
- Processing property bookings and transactions
- Managing your account and wallet
- Calculating and distributing commissions
- KYC verification and compliance
- Customer support and communication
- Improving our services and user experience
- Legal compliance and fraud prevention
Data Security
We implement industry-standard security measures to protect your personal information, including:
- Encryption of sensitive data
- Secure server infrastructure
- Regular security audits
- Access controls and authentication
- Secure payment processing
Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors who assist in our operations
- Legal Requirements: When required by law or legal process
- Business Transfers: In case of merger, acquisition, or sale
- With Your Consent: When you explicitly authorize sharing
We do not sell your personal information to third parties.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of certain data collection
- Withdraw consent for data processing
- Data portability
Cookies and Tracking
We may use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your device settings.
Third-Party Links
Our app may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: support@shrihariomgroup.com
- Phone: +91 82330 89003
- Address: Infront of Muhana mandi, Mansarowar 332022, Jaipur, Rajasthan